Intellectual Property Policy

Two Moody fully respects the intellectual property rights of third parties and has a strict zero-tolerance policy against any counterfeit and/or infringement of intellectual property.

We regularly review the listings on our website in order to avoid any possible intellectual property infringement. If any listing is found to violate any intellectual property rights, it will be removed.

Despite our efforts to avoid any sale of infringing products on our website, due to the high number of products, providers, and manufacturers we work with there are times in which we cannot detect or identify intellectual property infringements. That is why we strongly encourage our customers or intellectual property right holders to cooperate with us. In this sense, if you believe your intellectual property right has been infringed, we urge you to let us know about it and to follow our procedure of complaint.

Eligible complaints include:

  • Trademark Infringement: Unauthorized use of an identical or similar trademark on goods which are identical with, or similar to, the goods for which the trademark is registered.
  • Patent Infringement: Unauthorized use of others’ granted Design Patent or Utility Patent.
  • Copyright Infringement: Unauthorized use of the content or photos created by others or sell others’ copyright works, including books, CDs, software, etc.
  • Other activities that violate local Intellectual Property Law.

    Procedure of complaint:

    You can start a complaint by submitting the following information to us by email at legal@twomoody.com:

    1. The Full Legal Name and physical signature of the person authorized to act on behalf of the owner of the copyright;
    2. A description of the copyrighted work that you claim has been infringed;
    3. A description or weblink of where the material that you claim is infringing is located on the site;
    4. Your contact information including your: address, telephone number, and email address;
    5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
    6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

    Upon receipt of your complaint, we will conduct an internal investigation, and should your complaint be accepted, we will take actions against the alleged infringing listing(s) accordingly.

    Actions we may take against the infringing listing(s):

    • Remove the listing(s) from our website the alleged infringing listing(s).
    • Inform the manufacturer about your complaint and provide them with your information, so that you both can clarify the issue.
    • Destroy infringing inventory in our possession when the infringement proved to be true or upheld by court.